Card Ops

Card Business Operation

Bengaluru, Karnataka   |   Full Time

About slice

slice is a fintech startup focused on young India. We aim to build a smart, simple, and transparent platform to redesign the financial experience for the next generation and bring success and happiness to people’s lives. We believe that personalization combined with focus on superior customer service is the key to build long-lasting customer relationships. 


About team/role

In this role, you will have the opportunity to be a part of Card Business Finance team and involved in new visa processes & upcoming card programs .This role will also involve a lot of collaboration with several teams inhouse.


What you’ll do


  • Handle the daily operations of the card business.

  • Work on Regular reconciliations for card finances.

  • Coordinate and set up meetings with intermediate stakeholders like M2P, in order to set recurring processes.

  • Maintain the data transparency between the Card business team & other dependents at the organizational level.

  • Manage entire processes for programs like- Razorpay, Rupay, M2P, Visa, etc.

  • To check if refunds have been received from the merchants.

  • Money movement from accounts and maintain records.

  • Regular interactions with 3rd party like- Rupay team, Visa team and other vendors.

  • Set up new processes.

  • Update team and provide resolution to the customers and maintain the grid.

  • Understand the card programs and will be dedicated to particular programs respectively.


Qualification


  •  Any undergraduate degree (BE/Btech) with experience of 0-2 years.

  •  Hands-on experience with Microsoft Excel.

  •  Good at Problem-solving & Decision Making.

  •  Adaptability & capability to learn new processes sooner.

  •  Basic knowledge of SQL & JSON will be an added advantage.

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