The Finance Operations team manages slice’s relations with partnered NBFCs and multiple service vendors and ensures that our credit disbursal processes are controlled, effective and efficient. As an Operations Executive, you thrive to make the process more efficient and scalable.
Externally, you collaborate with our NBFC partners and services partners and internally, you collaborate with finance, engineering, product and risk teams. You have a direct impact on design and feature enhancements to keep our disbursal process running smoothly. Our complex disbursal network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies.
Manage various merchant accounts and ensure the resolution of issues within defined TAT
Create, manage and evaluate CIBIL and other Bureau reporting and provide resolution to any ad hoc conflicts
Resolve any failures in transactions by liaising with the respective merchant and the customer.
Continuously evaluate and identify opportunities to drive process improvements.
Proficient in MS Excel.
CIBIL (or any bureau) reporting knowledge is a must
1 - 3 years of experience.
Professional or education background in commerce/finance is an added advantage.
Possess a strong work ethic and team player mentality.
Should have an excellent communication skills